In this session, speakers model strategies for approaching difficult conversations with seriously ill persons with liver disease and their family/caregivers. A case of a patient with alcohol-associated hepatitis who deteriorated during their hospitalization is presented. Modules review key phrases that can help clinicians promote illness understanding for patients and families; cultivate strong prognostic awareness; and respond to emotions effectively when communicating serious news. Participants have the opportunity to practice a core set of communication skills in small breakout sessions; these communication strategies help support care that is both high quality and patient centered when approaching the end of life.
Review gaps in advance care planning and quality of end-of-life care for persons with liver disease and their family/caregivers.
List key phrases that clinicians can use to promote illness understanding, cultivate prognostic awareness, and respond to emotions effectively during challenging conversations.